Engagement Type: Business Analyst Description: The Oracle Business Analyst role is to understand business problems and commercial drivers, recommending solutions supporting the IT Oracle team. Working closely with the IT Oracle Platform Manager, HR, Finance and IT colleagues. The role also encompasses working closely with other members of the Oracle Support team and operational stakeholders translating service requirements for technical staff and guiding them on the provision of meaningful analysis and business intelligence. Minimum Years Experience: 3 Years 5 Key Skills Required: - Strong Functional knowledge of Oracle Fusion Cloud in one or more of the following areas: HCM, Payroll and Projects. - Strong Incident, Problem Management and Change Management process knowledge. - Strong communication and skills across a wide user base. - Good knowledge of general ITIL processes. - Able to set plans and priorities appropriately and effectively for self and manage workload to meet targets and timescales. 5 Areas of Responsibility: - To be a key member of the focal point of support for the cloud-based Oracle software as a service platform. - To be a key facilitator between the Business and the Oracle IT Support resources. - To perform Requirement Gathering/ testing for the Oracle Support Change Requests. - To work closely with the supplier relationship with Oracle and the relevant support partner(s). - Be first line support and respond to potential issues with the Oracle system or the configuration.

Engagement Type: Support Description: The Oracle Lead Support Analyst has overall responsibility for the Support (Incidents) and maintenance (Change Request) of the Oracle SaaS platform (Oracle Fusion R13 HCM & Finance). The individual needs to have a strong Oracle Fusion Techno-Functional background and candidates need to be strong in one or more of the following areas: Oracle ERP Finance (AP, AR and GL) or HCM. You will also be accountable for advising and leading technical improvements on the Oracle SaaS platform. Minimum Years Experience: 3 Years 5 Key Skills Required: - Strong Techno-Functional (50-50) knowledge of Oracle Fusion Cloud - especially in Finance (AP, AR, GL), PPM, HCM, Payroll or Projects. - Strong knowledge of Oracle Fusion cloud reporting tools including EPM, OTBI and SmartView. - Strong knowledge of interface Analysis and Diagnose (Just transform). - Data loading using HCM Load, ADFDI and FBDI. - Significant experience in a similar Oracle support role, dealing individuals at all levels within an organisation. Strong Incident, Problem Management and Change Management process knowledge. 5 Areas of Responsibility: - To be the focal point of support for the cloud-based Oracle software as a service platform. - To be a primary contact for the supplier relationship with Oracle and the relevant support partner(s). - Respond to potential issues with the Oracle system or the configuration. - To act as first resolver of any issues within the Oracle platform which affect the whole estate e.g. security, performance, data integrity, configuration. - Support the Back Office teams on audit, access controls and compliance.

Engagement Type: Business Analysis Description: The IT Business Analyst is a valued leader, influencing business stakeholders, product owners and delivery teams to gain in-depth understanding of the business strategy, underlying processes and capabilities and the context in which the business operates. This role will be expected to communicate and present to global executive stakeholders. In addition, this role is an expert among the Companies Portfolio Practice and works with senior management to build and lead the culture and business analysis capability in the Company by promoting ongoing education, mentoring other practitioners, and the development and assurance of high-quality outputs and deliverables. Minimum Years Experience: 5 Years 5 Key Skills Required: - Degree in Business, Commerce, Computing or Engineering. - Knowledge of BABOK (Business Analysis Body of Knowledge). - 5+ years of experience working in a mix of technology platforms including Oracle R12. - Demonstrated experience in identifying, researching, evaluating and recommending new solutions. - Strong business analysis background, with an ability to focus on the most important facts and identify dependencies. 5 Areas of Responsibility: - Be an expert of business processes, anticipate requirements, uncover areas for improvement, investigate complex problems, and lead the delivery team to develop and implement the right solutions. - Drive teams to use modelling tool sets and techniques used to analyse and define requirements by decomposing work with guidance from the Product Owner to ensure value is delivered. - Articulate cost, budget, solution requirements and required integration across existing and/or proposed applications, systems, and platforms to contribute to the Business Outcome Document (business case). - Map and align initiatives with the Company's persistent story maps to improve understanding of the changes, lead demand shaping events with cross-functional teams (i.e. across regions, global work, and across teams/departments) and assure the agreed upon value is delivered to the organisation throughout the delivery lifecycle. - Play the role as Group Business Analyst to plan and scope multiple initiatives and help senior-level business stakeholders make informed decisions about which initiatives to tackle and how to tackle them.