ServiceNow HR Manager

Engagement Type: Client Facing

Description: The Powered Apps teams are communities of technology focussed professionals who work together to deliver Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience e.g. Finance, HR, Procurement, coupled with their expertise in the cloud applications e.g. Oracle, Workday, ServiceNow HRSD, Coupa to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise.

Minimum Years Experience: 5 Years

5 Key Skills Required:

– Proven experience successfully delivering ServiceNow HRSD services.
– Strong functional understanding of ServiceNow HRSD product.
– Experience in HR transformation projects, leading workstreams and managing teams.
– Demonstrable knowledge of HR processes.
– Excellent stakeholder management skills.

5 Areas of Responsibility:

– Develop lasting client relationships and actively build a professional network.
– Have experience implementing at least one ServiceNow HRSD application e.g. Lifecycle Events, so you can bring your own observations of what worked well or not so well to client engagements.
– Play a leading role in client meetings, facilitating workshops and maximising their productivity based on the audience.
– Lead an offshore team to design, configure and test build components or process areas to ensure successful deployment.
– Combine knowledge of industry leading practice and understanding of available ServiceNow products and functionality to develop and deliver end to end solutions.

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