Infrastructure Support Analyst

Engagement Type: Client facing

Description: Our client based in Lancashire, is looking for an Infrastructure Support Analyst. They are looking for someone who can join their IT infrastructure team which comprises of 7 staff who are responsible for the implementation and support of robust, mission critical systems based on industry standard technologies from suppliers such as Dell, IBM, Cisco, Oracle, Microsoft, and VMWare.

Minimum Years Experience: 5 Years

5 Key Skills Required:

– Thorough knowledge of computer hardware and software within an IBM Unix environment.
– Extensive experience in an IT Infrastructure role, working within a production environment.
– Significant experience in maintaining IBM AIX and Red Hat Linux Operating Systems.
– Significant experience in managing SAN environments.
– Excellent communication skills both verbal and written.

5 Areas of Responsibility:

– As part of a team, provide 1st line support to end users relating to computer hardware and software.
– Testing and implementation of new or upgraded user facing technology across the site.
– Management and support of Unix Server and SAN infrastructure.
– Manage upgrades to local systems in alignment with business and IT projects.
– Work with internal customers and external suppliers to facilitate introduction of hardware and software, ensuring alignment with company standards.

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